Change your contact details, address or your dog's address

You must let us know if:

  • you and your dog have moved house
  • your postal address has changed
  • you have moved from another council’s area or are moving out of the Whangārei District
  • your contact details have changed.

Online

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Fill in our online form.

Update my dog's details form

Step 3.Check and update details

We will check your request and update your details and the dog in our system.

Step 4.Receive update

You will receive an update to your request via email.

By email

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Email to us

Email your completed form to:

Email:  mailroom@wdc.govt.nz

Step 4.Check and update details

We will check your request and update your details and the dog in our system.

Step 5.Receive update

You will receive an update to your request via email.

By post

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Post to us

Post your completed form to:

Whangarei District Council 
Private Bag 9023
Te Mai
Whangārei 0143

Step 4.Check and update details

We will check your request and update your details and the dog in our system.

Step 5.Receive update

You will receive an update to your request via email.

In-person

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Bring into us

Bring your completed form into one of our Customer Service Centres:

Te Iwitahi
9 Rust Avenue, Whangārei
Hours:  Monday to Friday – 8:00am to 4:30pm
Closed public holidays

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours:  Monday to Friday – 8:30am to 4:00pm
Closed public holidays

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays

Step 4.Check and update details

We will check your request and update your details and the dog in our system.