Accessibility

We strive to make our website as accessible as possible to people of all abilities.

Listen to our site

We have added the digital inclusion software, BrowseAloud, to our website - making our content more accessible through reading and translation support.

You can find out more about BrowseAloud and how to helps on our website.

Listen to our site

Text size

The text size for this site can be changed using your browser:

Google Chrome

Select the page menu at the top right, then 'Zoom', then + or -. Alternatively select CTRL + / -.

MS Edge

Select the page menu at the top right, then 'Zoom', then + or -.

Internet Explorer 11

Select the 'View' menu, then 'Text size'.

FireFox

Select the 'View' menu, then 'Zoom' or 'Zoom text only'.

Safari

Select the 'View' menu, then 'Make text bigger' or 'Make text smaller'.

Browser and document support

We aim to be browser and operating system neutral. This site has been designed and tested to work on the latest versions of all the major browsers including Google Chrome, Microsoft Edge, Firefox and Safari.

We support all modern browser versions that are built using web standards including but not limited to the Google Chrome, Microsoft Edge, Firefox and Safari. For these browsers, we broadly support versions released in the last couple of years.

If you are using an older browser, we recommend that you upgrade it as soon as possible.

Upgrading your browser will improve the appearance of websites, reduce the chances of your computer becoming infected with malware and protect your personal information.

Documents

Documents on this site are in Portable Document Format (PDF). To read a PDF document, you will need Adobe Acrobat Reader installed.

Download Adobe Reader (get.adobe.com)

If you have any difficulty displaying a PDF document, please contact us for a paper copy.

Web standards

The website is designed to meet New Zealand Government Web Accessibility and Usability Standards.

Web accessibility standard (digital.govt.nz)
Web usability standard (digital.govt.nz)

We will continue to develop our website to improve accessibility and usability for our users.

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Temporary road closure application closedown period

The closedown period for processing of temporary road closure applications is from 19 December 2024 to 6 January 2025. These applications generally need to be submitted a minimum of three months before the proposed date, so please keep this and our closedown period in mind when planning your temporary road closure.

Temporary Closure

Event on Council land permit closedown period

The closedown period for processing of event on Council land applications is from 19 December 2024 to 6 January 2025. These applications generally take a minimum of four weeks to process (depending on the size of the event), so please keep this and our closedown period in mind when planning your event on council land.

Temporary Closure

Free car parking offer

The rooftop of the Central City Car Park Building (vehicle-access from John Street) will have free parking for up to 3 hours from Saturday 7 December until New Year's Eve, 31 December 2024.

Announcement

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Botanica Whangārei temporarily closed

Botanica Whangārei is temporarily closed for health and safety reasons. We are planning to reopen soon.

Temporary Closure

Investigating options for rating system

We are currently reviewing how rates are calculated to ensure they are still set in the fairest and most equitable way. If changes are proposed, we will seek community input through public consultation early next year. These changes will not impact the total amount of rates we collect, instead they will affect how we work out everyone’s share.

Announcement

Huitau Pā walkway partial closure

Part of Huitau Pa walkway is closed due to significant erosion. You can still access the track from the parking area, however please do not walk along the cliff and make sure you stay well away from the edge as it is unsafe. Signage is in place.

Temporary Closure

The Waipū Activity Zone playground is temporarily closed

Announcement

Land Information Memorandum (LIM) applications closedown period

The closedown period for LIM applications is from 20 December 2024 to 10 January 2025. Any LIM application received during this time will be deemed as received on 11 January 2025. The last date to apply and pay to receive your LIM before Christmas will be Monday 9 December 2024.

Announcement

RMA and Building Act applications closedown period

Please allow for extra days that statutory holidays can add to processing times for applications. Get your applications in on time to avoid disappointment. The closedown period for processing Resource Management Act and Building Act applications is from 20 December 2024 to 10 January 2025, inclusive.

Announcement

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Summer alcohol licence deadline: Thursday 21 November 2024

The statutory closedown period for processing alcohol licence applications is from 20 December 2024 to 15 January 2025.

To ensure your alcohol licence applications are received and processed before the closedown, we must receive them by Thursday 21 November 2024.

Announcement

Official Information Act requests closedown period

Please allow for extra days that statutory holidays can add to processing times for requests. The closedown period for processing Official Information Act requests is from 20 December 2024 to 10 January 2025.

Temporary Closure

Christmas rubbish and recycling collections

There will be no kerbside rubbish and recycling collections on Wednesday 25 December 2024.

Collections that normally occur on Wednesday, Thursday and Friday of Christmas week will be delayed by one day. If your rubbish is normally collected on Wednesday, it will be collected on Thursday and so on for the rest of the week.

The normal collection schedule will resume on Monday 30 December 2024.

Announcement

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Financial services over summer break

Our offices close at 4:00pm on Tuesday 24 December 2024 and reopen on Monday 6 January 2025. Please read information about our finance, rates and revenue services over the summer holidays, including deadlines for customer requests and enquiries, and dates for processing these.

Financial services over summer break

Announcement

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Flush water from taps in the mornings

The Ministry of Health recommends flushing a mugful of water from drinking-water taps each morning to remove any metals that may have dissolved from the plumbing fittings.
Although the health risk is small, this simple precaution is one all households on public and private water supplies should take.
For more information please call a Health NZ Drinking Water Assessor on 09 430 4100.

Announcement

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