How we can help

Free assistance

Our duty planners are here to help with questions you may have about what you can do with your property. They can discuss with you the District Plan rules that apply to your property and provide guidance on the process of making an application for resource consent or other planning approval.

You can ask a question of the duty planner by enquiring online or alternatively set up an appointment with the duty planner by phoning our Customer Services team.

Online:  Enquire online

Phone:  09 430 4200 

A 20-minute appointment with the duty planner is a free service.

Pre-application meeting

We offer a pre-application meeting service to enable round the table discussion with those departments who will be involved in considering and determining an application for resource consent or other planning approval.

You are entitled to one free 1-hour pre-application meeting to discuss your proposal with our staff before you lodge an application. 

Any follow up work will be charged at a standard rate to cover actual and reasonable costs.

You can book a pre-application meeting by completing and returning the application form below. You will be contacted to organise an appropriate meeting time.