Request a replacement dog tag

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Fill in our online form.

Update my dog's details form

Step 3.Pay fees

We will check your form and if there are any outstanding dog payments (e.g. dog registration or infringements).

If you have any outstanding payments, you must pay these in full before we can issue a replacement tag.

We will contact you with how much the fees are and the various ways to pay.

Pay for dog registration and other fees

Step 4.Receive replacement tag

Once you have paid any fees (if applicable), we will send you the replacement tag to put onto your dog's collar, via the post.

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Email to us

Email your completed form to:

Email:  mailroom@wdc.govt.nz

Step 4.Pay fees

We will check your form and if there are any outstanding dog payments (e.g. dog registration or infringements).

If you have any outstanding payments, you must pay these in full before we can issue a replacement tag.

We will contact you with how much the fees are and the various ways to pay.

Pay for dog registration and other fees

Step 5.Receive replacement tag

Once you have paid any fees (if applicable), we will send you the replacement tag to put onto your dog's collar, via the post.

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Post to us

Post your completed form to:

Whangarei District Council 
Private Bag 9023
Te Mai
Whangārei 0143

Step 4.Pay fees

We will check your form and if there are any outstanding dog payments (e.g. dog registration or infringements).

If you have any outstanding payments, you must pay these in full before we can issue a replacement tag.

We will contact you with how much the fees are and the various ways to pay.

Pay for dog registration and other fees

Step 5.Receive replacement tag

Once you have paid any fees (if applicable), we will send you the replacement tag to put onto your dog's collar, via the post.

Step 1.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 2.Complete application

Download, print and complete the form.

Update my dog's details form(PDF, 198KB)

Step 3.Bring into us

Bring your completed form into one of our Customer Service Centres:

Te Iwitahi
9 Rust Avenue, Whangārei
Hours:  Monday to Friday – 8:00am to 4:30pm
Closed public holidays
Summer holiday closedown: Closed from 4:00pm on Tuesday 24 December 2024 and reopening at 8:00am on Monday 6 January 2025

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours:  Monday to Friday – 8:30am to 4:00pm
Closed public holidays
Summer holiday closedown: Closed from 4:00pm on Tuesday 24 December 2024 and reopening at 8:30am on Monday 6 January 2025

Service centre at isite
92 Otaika Road, Raumanga
Hours: Monday to Friday – 9:00am to 12:00pm and 12:30pm to 4:30pm
Closed public holidays

Step 4.Pay fees

We will check your form and if there are any outstanding dog payments (e.g. dog registration or infringements).

If you have any outstanding payments, you must pay these in full and the replacement dog tag fee (if applicable) before we can issue a replacement tag.

You can pay with cash, Eftpos, Visa or Mastercard.

Step 5.Receive replacement tag

Once you have paid any fees (if applicable), we will give you the replacement tag to put onto your dog's collar.