Find a missing dog or pet

A tan and white guinea pig.

If your dog or pet is missing, you should start searching immediately:

  • Check your house and garden and neighbouring properties
  • Call the dog shelter on 09 438 7513 and the SPCA 09 438 9161
  • Create neighbourhood fliers and posters and deliver to surrounding streets and shops
  • Post a picture of the missing pet on social media and other online missing animal sites

Lost dogs

If your dog is microchipped and registration details are up-to-date, the good news is there is a greater chance of being reunited quickly.

Council's Animal Management officers collect any wandering dogs reported to us and take them to the dog shelter.

If your dog is taken to the dog shelter:

Step 1.Identity check

We will check the dog's identity, if your dog is microchipped and registered.  We can then contact you, the owner.

Step 2.Owner is contacted

We will contact you by phone and also by written notice so you can claim your dog.

Step 3.Failure to claim your dog

Failure to claim an impounded dog does not relieve you as the owner from liability for any costs incurred.    

Dogs that are unclaimed after seven days become the property of Council and may be rehomed or put to sleep.  

Step 4.Payment of fees

No dogs will be released until all related fees have been paid.

Animal fees and charges

Report it

Use our online forms to report animal issues, dispute an infringement or object to a dog classification.

Report an issue

Enquiries

You can use our online form for animal enquiries.  

Enquire online

Phone: 09 430 4200

Related Information

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