Renew your dog registration

Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 3.Renew and pay online 

Once you click on the "Pay online" button, you will be redirected to a secure payment website.

By using our payment website, you are agreeing to our Online Service Terms and Conditions.

Pay online 

You can pay for one or more dogs at the same time. 

• Enter the Dog ID into the 'Animal number' field and follow the instructions until you get to the shopping cart. 
• Click ‘Save Cart’ to save the animal number.
• Click the ‘Dog Registration’ link in the left navigation to add another animal number.
• Continue the steps until all Dog IDs (animal numbers) are added.

A receipt will be issued after payment. 

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog’s collar, via the post.

Step 1.Have your card available

Pay using a credit or debit card (Visa and Mastercard only). We do not charge a fee for online credit card payments.

Step 2.Gather Dog ID(s)

You will need your Dog ID, which is the animal number shown on your dog registration invoice. The number is in the 'WDC ID' column, next to the dog's name. This will ensure we identify the correct dog(s).

If you have not received your dog registration invoice or are unsure of the Dog ID, please contact us on 09 430 4200 during business hours.

Our business hours are 8:00am to 4:30pm, Monday to Friday (closed public holidays).

Step 3.Phone us

You can call us with the details of the dogs to renew and your payment details. You can pay by debit, Visa or MasterCard. 

Phone: 09 430 4200

Freephone: 0800 932 463 

Step 4.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog’s collar and a payment receipt, via the post or you can collect from one of our Customer Service centres.

Step 1.Visit us

Bring your dog registration invoice(s) into one of our Customer Service Centres.

Te Iwitahi
9 Rust Avenue, Whangārei
Hours:  Monday to Friday - 8:00am to 4:30pm
Closed public holidays
Summer holiday closedown: Closed from 4:00pm on Tuesday 24 December 2024 and reopening at 8:00am on Monday 6 January 2025

Ruakākā service centre 
9 Takutai Place, Ruakākā
Hours:  Monday to Friday - 8:30am to 4:00pm
Closed public holidays
Summer holiday closedown: Closed from 4:00pm on Tuesday 24 December 2024 and reopening at 8:30am on Monday 6 January 2025 

Step 2.Pay fees

You can pay the fees by cash, Eftpos, Visa or MasterCard.

Step 3.Receive dog registration tag(s)

You will receive the physical dog registration tag(s) to put onto your dog’s collar and a payment receipt.

Step 1.Gather Name ID 

You will need your 'Name ID' which you can find on your Dog Registration invoice, under your personal details, in a row stating 'Office Use Only'.

If you have not received your dog registration invoice, please contact us on 09 430 4200.

Step 2.Pay registration

Search for 'Whangarei District' in your bank's payee list and select 'Dog Registration' payment type.

Pay the amount listed on the invoice.

Our bank account number is 12-3115-0040516-002.

When making an internet bank payment, please use the correct code and reference types.

Step 3.Receive dog registration tag(s)

Once the registration fees have been paid, we will send you the physical dog registration tag(s) to put onto your dog's collar and a payment receipt, via the post.