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Whangārei District is at Alert Level 2. See our COVID-19 information for updates on essential services.

Essential Covid-19 Information (Level 2)

This page contains information about Council services during the Covid-19 pandemic. 
Updated: 7/09/2020 2:48 p.m.
Unite against Covid-19 image.

The Whangarei District is at Covid-19 Alert Level 2.

All Council services will continue under Alert Level 2.

All our Council facilities (except our branch libraries) will remain open, with physical distancing, gatherings limited to 100 or less, safety precautions and contact recording in place.

Branch libraries are currently closed.

Council is encouraging people to continue doing Council business online, with Customer Services asking that people call (on 09 430 4200) and book appointments with the team in advance, to avoid unnecessary waiting and crowding.

As the situation develops or changes we will update this page and our facebook page.

Alert Level 2 Guidelines

Whangarei District Council Customer Service Centres are open to normal operating hours.

Two metre physical distancing will be expected until you have been contact registered. Once contact registered, 1-metre physical distancing will be in place, with signs and floor markings to help maintain distancing measures.

Contact registering refers to the process of providing your name and contact details at the facility you are visiting, so contact tracing can be done if necessary.

Surfaces at Council facilities will be frequently cleaned and hand sanitiser will be available for visitors to use. People who are feeling sick or unwell must stay home.

Council Response Initiatives

Council has launched a 10-Point Whangarei Economic Recovery Response including a range of support initiatives for ratepayers, community, businesses, an operational budget review and shifting the thinking in our Long Term Plan.

Council is working to a new strategy to serve the community in the new economic context. This strategy evaluates the relationships Council has with various stake-holder groups including industry, small businesses and ratepayers.

Additionally, a $3m Relief Package is planned to support community groups, local businesses and ratepayers through the economic shock.



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